Buyer questions, answered straight
The questions importers actually ask us, with the honest answers — including the ones with "it depends" attached, because pretending otherwise wastes your time.
We are the manufacturer. Henglin Home Furnishings is listed on the Shanghai Stock Exchange under code 603661, with production based in Anji, Zhejiang. You can look the listing up before you send a deposit — that traceability is one of the main reasons buyers choose a public company.
It depends on the model and whether you want OEM or ODM, so we quote MOQ per enquiry rather than publish one number that would be wrong for most orders. Tell us the model and your target market and we will give you a realistic minimum and the price break points.
We build to BIFMA and EN test standards, and we arrange CE, SGS or BIFMA testing per order. We do not claim a blanket "certified" status, because the right report depends on the model and your destination. Tell us your market early and we will scope the exact testing into the programme.
Yes — private label is standard for us. Your logo, colourway, printed manuals and master-carton artwork all go on under an OEM or ODM agreement. We confirm the branding on a sample before production.
We build a physical sample so you can confirm fit, fabric and mechanism before anything tools. Sample and courier costs are usually the buyer's and are often credited against a confirmed order — we agree this in writing per programme so there are no surprises.
For a chair we already tool, production typically starts quickly after sample approval. A new ODM development adds weeks for tooling and a sampling round. We give you a realistic date with the quote rather than an optimistic one we cannot hold.
We ship to more than 80 countries and regions, including mature, standards-driven markets in North America, Europe, Australia and Japan. That experience shows up in packing and labelling that keep your returns and claims down.
Office chairs ship knocked-down where possible to cut volume, one unit per carton. Heavier items like massage chairs are double-boxed with corner protection. We optimise for full-container loads and can advise on cartons-per-container for your models.
Still have a question?
Email our export desk at [email protected] or send the form on our contact page. A short, specific question gets a fast, specific answer.